Legal

Privacy Policy

Effective date: October 3, 2026 · Last updated: October 3, 2026

This Privacy Policy explains how WallPros LLC ("WallPros", "we", "us" or "our") collects, uses and protects personal information when you visit our website, contact us, request a quote or hire us for wallcovering installation, removal, surface preparation or related services.

1. Information we collect

Information you give us. When you fill out our quote form, call, email, text or work with us, we may collect:

• Name, email address, phone number and mailing or project address
• Whether you are a homeowner, designer, contractor or business
• Project details such as rooms, wall dimensions, wall condition, wallcovering type, timing and budget
• Photos, drawings or documents you send us about your space
• Billing information needed to invoice and receive payment
• Any other information you choose to include in messages to us

Information collected automatically. When you visit our website, our hosting and analytics tools may collect your IP address, browser and device type, pages viewed, referring website, and approximate location derived from your IP address.

Information from others. If an interior designer, builder or property manager refers you to us, they may share your name, contact details and project information so we can schedule work.

2. How we use information

• Respond to inquiries and prepare estimates and quotes
• Schedule site visits, coordinate installations and communicate about your project
• Order, check and handle materials for your job
• Send invoices, process payments and keep business records
• Improve our website, services and customer experience
• Send occasional updates or offers, only where permitted and with an option to opt out
• Comply with legal obligations, resolve disputes and enforce our agreements

3. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as follows:

• Service providers who help us run the business, such as website hosting, email, scheduling, payment processing and accounting. They may use your information only to provide services to us.
• Project partners such as your designer, general contractor or property manager, when needed to complete your project.
• Legal reasons when required by law, subpoena or court order, or to protect the rights, property or safety of WallPros, our clients or others.
• Business transfers if WallPros is involved in a merger, sale or reorganization, in which case information may transfer to the new owner under this policy.

4. Cookies and analytics

Our website may use cookies and similar technologies to keep the site working, remember preferences and understand how visitors use the site. You can block or delete cookies in your browser settings. Some parts of the site may not work as intended without them. Where we use analytics services, they collect usage data in aggregated or pseudonymous form.

5. Project photos

We may photograph our work before, during and after installation for quality control and records. We will ask for your permission before publishing photos of your home or property on our website or social media, and we avoid showing personal items, people, house numbers or other identifying details.

6. Data retention

We keep personal information only as long as needed for the purposes described in this policy, including to complete your project, honor any workmanship commitments, and meet tax, accounting and legal requirements. When information is no longer needed, we delete it or make it anonymous.

7. Security

We use reasonable administrative, technical and physical safeguards to protect personal information. No website, transmission or storage system is completely secure, so we cannot guarantee absolute security. Please do not send full payment card numbers by email or through the contact form.

8. Your choices and rights

• Access and correction: you can ask us for a copy of the personal information we hold about you, or ask us to correct it.
• Deletion: you can ask us to delete your information, subject to records we must keep by law.
• Marketing: you can opt out of marketing emails at any time using the unsubscribe link or by contacting us. We will still send messages about active projects.

We may need to verify your identity before acting on a request. We will not discriminate against you for exercising any privacy right.

9. State privacy rights

Residents of certain states, including California, Virginia, Colorado, Connecticut and others, may have additional rights under state law, such as the right to know what categories of personal information we collect, the right to delete or correct it, and the right to opt out of its sale or use for targeted advertising. As stated above, we do not sell personal information. To exercise any of these rights, contact us using the details below. You may also use an authorized agent where state law allows.

10. Children

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-party links

Our website may link to other sites, such as social media pages, review platforms or wallcovering manufacturers. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If changes are significant, we will take reasonable steps to let you know.

13. Contact us